
FAQ's
Frequently asked questions
As a professional landscape maintenance company, we have had a lot of experience dealing with all sorts of pets. We have a lot of pet lovers on staff as well. For the safety and well being of your pet, we have our own pet policy for their protection. Our equipment and staff could easily scare your pet if your pet is loose in the back yard. For this reason we won’t go in. We ask that you keep your pet inside on your day of service. Also, we ask that you pick up after your pet, failure to pickup after your pet may incur a cleanup fee
If you keep a locked gate, we generally recommend that you switch to a combination lock and give us the code so we can lock it back up for you when we’re done. Otherwise you’re responsible for locking/unlocking on your mowing day or you could decide to leave a key for us at your discretion. The Crew cannot be held liable if someone were to find that key though. If we unload all of our equipment and find you forgot to unlock your gate, we’ll mow everything we can and move on. If it’s on a fertilizing or spring clean-up day, we’ll phone you and reschedule service.


